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What Our Clients Are Saying

5
Highly likely to recommend
10/26/2016 - Jeha

We feel so fortunate to have had Justin Tanner as our realtor for our first home purchase and cannot more highly recommend him and the Tom Faison Group. Justin went above and beyond his duties as a realtor and was always anticipating homes and neighborhoods that might be a good fit for us. His insight into the DC housing market was invaluable. It was so helpful for him to walk through a home with us and point out numerous potential renovation projects or problems which we would not have previously considered. Justin is a tireless negotiator and he put our needs first even after the seller accepted our offer. And no matter what time of the day or late night, he never rushed our conversations and answered all our questions. We appreciated that he showed us so many different homes in various conditions and price points so we could see the full potential of each home. What stands out is Justin’s commitment to the entire home buying and home ownership process. After having moved in, he is so willing to help out with questions or small fixes. We are thrilled to have had such a smooth process and are recommending Justin to every potential buyer/seller we know.

5
Highly likely to recommend
10/18/2016 - Bobby German

Capitol Hill, Washington DC 

We interviewed several agents to list our home of 16 years on Capitol Hill, and we knew right away that Tom was different.  Rather than dropping a couple of de-clutter suggestions, a rough idea of value, and a “call me when you’re ready”, Tom sat and talked about our needs, our wants, and our willingness to let him make those a reality in an inclusive and positive way.  He talked strategy, but also impressed us as an operations guy.  

Within hours of our agreement to work with his team, a load of boxes showed up at our door (just the motivation we needed!) and we were off to the races. Soon after, we had use of his truck, his capable team, his painter, and his window washer. Regular visits with Tom all along the way provided much needed support and suggestions.

Throughout the process, Tom was very open, professional but casual, and very responsive to our questions and needs.  His prep-work and marketing drove an incredible amount of traffic to our home.  In dealing with prospective buyers, Tom served as a steady counselor, striking a balance between sounding board and negotiations coach.

After receiving a house contract in record time, Tom continued to give us carte blanche access to his trove of boxes.  We can't overstate how valuable and convenient that was in prepping for our move.  In the end, we were super pleased with the process, and the services provided by Tom and his team.  Would we use him again?  ABSOLUTELY!!!

5
Highly likely to recommend
9/29/2016 - Sarah B.

We absolutely LOVED working with Tim and his team on our house purchase. He was thoughtful, knowledgeable, and super responsive to all of our questions and concerns. We loved how he challenged us to think about our priorities to find a home that truly was the best fit for us, and gently guided us to evaluate our expectations, preferred house styles, renovation possibilities, and what would serve our family well TODAY as well as 5 years from now.

We put offers on two houses before we bought our home, and Tim was SO helpful to us as we navigated the emotional rollercoaster of writing offers and "losing out" on houses we loved. We really can't say enough good about him, and recommend him to all of our friends!

No rating

1019 Florida Ave, NE

When we were selecting a realtor to partner with to sell our first home, we were focused on sales record and area expertise.  Tom Faison was the obvious choice.  From staging to pricing, to the logistics of dealing with showings around our toddler's nap schedule, Tom's instincts and guidance were spot-on. What we could have never expected that we would need was a steady counselor when we hit title issues in the days before Settlement. Striking the balance between a sounding board and a negotiation coach, Tom kept the buyers at the table throughout the delays and kept us sane.

We won't hesitate to work with Tom and his team for our next real estate transaction.

No rating

615 K Street, NE

I chose Tom  and Jesse as my realtors because, of the four agents I interviewed, he seemed most in tune with today's real estate market. After patting myself on the back numerous times for making such a good decision, I can truly say it was a pleasure to work with Tom and I highly recommend him.

My home required improvements which varied from extensive work to small tweaks to prepare the property for market. Tom did a fantastic job of managing it all: finding the right contractors, negotiating their contracts for me and then ensuring the work was done to his very high, perfectionist, standards. And after all that was done, then his "real" job started with helping me choose the right listing price, marketing the property to other agents and the public and numerous other behind-the-scene activities to prepare for the open house .

The house was on the market for one week. I received three offers and closed 35 days later for above my asking price. Now that is real estate success. Some people complain about paying real estate agent fees. Not me. Tom is worth his weight in gold.

No rating

Capitol Hill, Washington DC 

This was our 3rd time working with Tom and his team. He is incredibly knowledgeable, highly responsive and a straight shooter. He helped us understand the dynamics of the neighborhood(s) we were buying and selling in and level set our expectations of both. Most importantly, the team made the selling process totally turnkey--from finding and managing contractors to get our house ready for sale to ensuring that everyone (including us!) got paid in the end.

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