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What Our Clients Are Saying

5
Highly likely to recommend
10/18/2016 - Bobby German

Capitol Hill, Washington DC 

We interviewed several agents to list our home of 16 years on Capitol Hill, and we knew right away that Tom was different.  Rather than dropping a couple of de-clutter suggestions, a rough idea of value, and a “call me when you’re ready”, Tom sat and talked about our needs, our wants, and our willingness to let him make those a reality in an inclusive and positive way.  He talked strategy, but also impressed us as an operations guy.  

Within hours of our agreement to work with his team, a load of boxes showed up at our door (just the motivation we needed!) and we were off to the races. Soon after, we had use of his truck, his capable team, his painter, and his window washer. Regular visits with Tom all along the way provided much needed support and suggestions.

Throughout the process, Tom was very open, professional but casual, and very responsive to our questions and needs.  His prep-work and marketing drove an incredible amount of traffic to our home.  In dealing with prospective buyers, Tom served as a steady counselor, striking a balance between sounding board and negotiations coach.

After receiving a house contract in record time, Tom continued to give us carte blanche access to his trove of boxes.  We can't overstate how valuable and convenient that was in prepping for our move.  In the end, we were super pleased with the process, and the services provided by Tom and his team.  Would we use him again?  ABSOLUTELY!!!

5
Highly likely to recommend
9/29/2016 - Sarah B.

We absolutely LOVED working with Tim and his team on our house purchase. He was thoughtful, knowledgeable, and super responsive to all of our questions and concerns. We loved how he challenged us to think about our priorities to find a home that truly was the best fit for us, and gently guided us to evaluate our expectations, preferred house styles, renovation possibilities, and what would serve our family well TODAY as well as 5 years from now.

We put offers on two houses before we bought our home, and Tim was SO helpful to us as we navigated the emotional rollercoaster of writing offers and "losing out" on houses we loved. We really can't say enough good about him, and recommend him to all of our friends!

No rating

1280 21st Street NW

We were very pleased with Tom as our agent. He provided us with great advice as far as staging the house for selling, helped to guide us toward contractors who were able to get the needed work accomplished in order to bring the house to market. He took care of so many details for us and with both of our busy schedules that was a tremendous help. He gave us good advice on the pricing of our home to sell and on the offer we made on the condo we eventually bought. I would gladly recommend Tom.

No rating

Northeast, Washington DC 

We couldn't have been happier with Tom Faison. My husband and I used him as our "buyers agent"...so I can only speak from that end. He's truly an advocate as well as tough negotiator...and we love him for many more reasons. HE is a totally no-nonsense, straight-shooter, brutally honest, doesn't waste your time, type of guy. His efficiency is exactly what we required. I was moving into DC and needed to find a place ASAP. We literally had one weekend to find a house WITH parking for a growing family. Tom knows Capitol Hill inside and out. The FIRST house he showed us was THE ONE. But, he took us to a half a dozen others just to make sure we had the right house for our family...and honestly all of those options were great as well...he really understood us, our likes and needs in a short amount of time. I could have seen our family in those homes too. Once we decided to put an offer on our new family home...Tom got it done (with other bids) and we closed in a record amount of time. When a few, minor issues later came up from the other side -- he took care of it, while I was trying to move from out of state. We love our home, we love our neighbors and our neighborhood. It's a great place to raise our family and we wouldn't be there without Tom. We refer our friends to him and would definitely use him again...in fact, we're in touch for more opportunities down the line. If you want a warm n' fuzzy realtor, he is not it. If you want someone who gets things done and can make that sale happen for you...then call him. 

No rating

142 Kentucky Ave., SE

Our experience was really exceptional working with Tom and the entire team. Coming from California, we really relied on Tom to help beyond just finding a home. He helped us narrow our neighborhood search, as well as our search criteria. Most of our search took place from California, which required even more of Tom's time and effort, both of which he was happy to give. He was always responsive to our changes in criteria, and was incredibly proactive in sharing properties that met our needs.

The most impressive part of working with Tom came after we found the home we wanted. He helped us position our offer in the most competitive way possible, while still ensuring we got a good deal. Thanks to Tom, we got the house we wanted at a price we were happy with. Further, we knew we wanted to do some work to the house immediately.

He helped us find an architect and contractor, both of whom are familiar with our neighborhood and the historic restrictions, and both of whom have been reliable, skilled, and reasonably priced. Tom continues to be a resource for us, and we have happily referred friends to him already.

No rating

As a professional home stager for many agents in and around DC, I know how important and difficult the job of getting a house to market can be. Selling a home quickly and for top dollar not only involves making the home look its best but it also requires a top-notch marketing and sales professional working on behalf of the seller. Having staged numerous listings for Tom's sellers, I have seen that he takes a very coordinated, detailed and project-minded approach to the houses he sells and the effectiveness of this approach is apparent.
 

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