Capitol Hill, Washington DC
We interviewed several agents to list our home of 16 years on Capitol Hill, and we knew right away that Tom was different. Rather than dropping a couple of de-clutter suggestions, a rough idea of value, and a “call me when you’re ready”, Tom sat and talked about our needs, our wants, and our willingness to let him make those a reality in an inclusive and positive way. He talked strategy, but also impressed us as an operations guy.
Within hours of our agreement to work with his team, a load of boxes showed up at our door (just the motivation we needed!) and we were off to the races. Soon after, we had use of his truck, his capable team, his painter, and his window washer. Regular visits with Tom all along the way provided much needed support and suggestions.
Throughout the process, Tom was very open, professional but casual, and very responsive to our questions and needs. His prep-work and marketing drove an incredible amount of traffic to our home. In dealing with prospective buyers, Tom served as a steady counselor, striking a balance between sounding board and negotiations coach.
After receiving a house contract in record time, Tom continued to give us carte blanche access to his trove of boxes. We can't overstate how valuable and convenient that was in prepping for our move. In the end, we were super pleased with the process, and the services provided by Tom and his team. Would we use him again? ABSOLUTELY!!!